Volunteer Opportunities
No work is too small, and volunteers are extremely valuable resources for our charity.
Our food bank provides emergency food and compassionate, practical support to people in crisis. Our food pantry offers a dignified shopping experience, helping people save money on their food while being treated with respect. Alongside this vital work, we campaign for a future UK where food banks are no longer needed.
None of this would be possible without our dedicated volunteers, who selflessly give their time to support hundreds of people facing hardship.
The number of people needing food bank support has increased in recent years, and we expect this trend to continue due to the ongoing cost-of-living crisis. As a Food Bank Helper, you will play a vital role in ensuring we can meet the growing demand for our services and provide essential support to people in our local community.
More About This Role
- Role type: Volunteer
- Role title: Food Bank Centre Helper
- Responsible to: Centre Project Manager
- Location: Community-based
Why We Want You
We are committed to ensuring that everyone who visits our food bank feels welcomed, valued, and treated with dignity. Our volunteers take the time to offer a warm drink, listen with compassion, discuss food requirements, and, where appropriate, signpost people to further support.
As a Food Bank Centre Helper, you will provide direct support to people using the food bank by welcoming them into the centre, preparing food parcels, helping them feel comfortable, and offering additional guidance and signposting when needed.
In this role, you can make a real and meaningful difference to the lives of people experiencing crisis in our community.
What You Will Be Doing
Welcoming clients to the food bank and food pantry centre
Receiving and checking vouchers and preparing food parcels in line with standard packing lists
Making refreshments and helping to keep the centre tidy during sessions
Offering a listening ear and signposting clients to further support using provided information and leaflets
Offering prayer to clients when appropriate (if you are comfortable doing so)
Working under the guidance of the Centre manager
Reporting any health and safety or safeguarding concerns to the centre manager or supervisor
The Skills You Need
- A strong team player
- Excellent communication skills
- Empathy and compassion
- Attention to detail
- Organised and self-motivated
What’s In It For You
Use your existing skills to make a positive difference
Meet new people who share your passion for tackling poverty
Play a vital role in the day-to-day running of our services.