Volunteer Opportunities

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 The hub offers a dignified shopping experience, helping people save money on their groceries while being treated with respect. Alongside this vital work, we campaign for a future UK where emergency food support is no longer needed.

None of this would be possible without our dedicated volunteers, who selflessly give their time to support hundreds of people facing hardship.

The number of people experiencing financial hardship has increased in recent years, and we expect this trend to continue due to the ongoing cost-of-living crisis. As a Community Hub Helper, you will play a vital role in ensuring we can meet the growing demand for our services and provide essential support to people in our local community.

More About This Role

• Role type: Volunteer
• Role title: Community Hub Centre Helper
• Responsible to: Centre Project Manager
• Location: Community-based

Why We Want You

We are committed to ensuring that everyone who visits our Community Hub feels welcomed, valued, and treated with dignity. Our volunteers take the time to offer a warm drink, listen with compassion, discuss food requirements, and, where appropriate, signpost people to further support.

As a Community Hub Centre Helper, you will provide direct support to people using our services by welcoming them into the centre, helping them feel comfortable, and offering additional guidance and signposting when needed.

In this role, you can make a real and meaningful difference to the lives of people experiencing crisis in our community.

What You Will Be Doing

• Welcoming visitors to the Community Hub centre
• Receiving and checking food packages, assisting customers / visitors during sessions
• Making refreshments and helping to keep the centre tidy
• Offering a listening ear and signposting clients to further support using provided information and leaflets
• Offering prayer to clients when appropriate (if you are comfortable doing so)
• Working under the guidance of the Centre Manager
• Reporting any health and safety or safeguarding concerns to the supervisor.

The Skills You Need

• A strong team player
• Excellent communication skills
• Empathy and compassion
• Attention to detail
• Organised and self-motivated

What’s In It For You

• Use your existing skills to make a positive difference
• Meet new people who share your passion for tackling poverty
• Play a vital role in the day-to-day running of our services.